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Terms of Service

Last updated: 1 November 2026

These terms are an agreement between you (the "Client") and AT AI Solutions Private Limited, trading as Strategi ("Strategi", "we", "us"), a company registered in India at 20 Shanthappa Lane, Silver Jubilee Park Road, Nagartapete, Bengaluru, Karnataka 560002 (GSTIN 29ABFCA6806K1ZC). By buying a plan on strategi.is you accept these terms. If you buy on behalf of a company, you confirm you can bind it.

1. The service

Strategi provides done-for-you SEO, AEO and GEO work: tracking buyer questions across AI engines and search engines, writing and publishing pages, technical fixes to your website (on the Growth and Scale plans; on Starter we give you the list of fixes) and, on the Scale plan, work on third-party sites such as listings, directories, review collection and publisher outreach. What each plan includes is set out on strategi.is/pricing on the day you buy, which forms part of these terms. Work is delivered digitally, as described in our Delivery Policy.

We may improve our methods, tools and the questions we track over time, as long as this does not materially reduce what your plan includes.

2. Subscription, billing and renewal

  • Plans are subscriptions billed monthly in advance through Razorpay. Your first payment starts your billing date; each payment covers the next month of work.
  • Your subscription renews automatically every month on your billing date, and your card is charged the plan price, until you cancel under section 4.
  • Prices are in US dollars and exclude taxes. Clients in India are billed in Indian rupees plus GST. Exports of services are invoiced as allowed under Indian GST law.
  • Publisher fees and paid listing fees are billed at cost, and only with your written approval.
  • If a payment fails or is more than 7 days late, we pause work until it is paid. If it is more than 30 days late, we may end the agreement.
  • We may change prices with at least 30 days' written notice. A new price applies from your first billing date after the notice ends.
  • If you think an invoice is wrong, tell us within 30 days of receiving it.

3. Changing plans

You can move up or down a plan, from your client portal or by emailing hello@strategi.is.

  • Upgrades take effect straight away. We charge the difference between the two plans for the rest of your current month. On cards issued in India, bank rules mean an upgrade starts a new subscription on the higher plan, which you approve with your card, and we refund the unused days of the old plan.
  • Downgrades take effect from your next billing date. Until then you keep your current plan.

4. Cancelling

You can cancel at any time, from your client portal or by emailing hello@strategi.is. Your plan runs to the end of the month you have already paid for and is not renewed after that, and we finish the work for that month. Full details are in our Cancellation and Refunds Policy.

5. What we need from you

  • Access to your website, content management system, Google Search Console and Google Analytics, as your plan requires.
  • One person who can approve your buyer questions, pages and changes, and who replies within a reasonable time.
  • Accurate facts about your business.

When work counts as delivered. A page, fix or other piece of work counts as delivered on the day we send it to you for review, not the day you approve it. Your plan's monthly numbers count work sent for review.

Work that waits on your access or approval is not a reason to reduce fees. If work we sent for review is still waiting on you at the end of the month, it does not roll over: we do not write extra work the next month to make up for it. It stays ready to publish as soon as you approve it. Unused pages and fixes do not roll over to the next month.

6. Approvals and your content

  • Nothing we write goes live without your approval. Nothing is approved automatically; work stays unpublished until you approve it. Changes that affect how your website looks or works are made only with your approval and can be rolled back.
  • We publish only facts you have given or approved. You confirm that material you give us (text, images, data, claims about your business, products or results) is accurate, lawful and yours to use, and you are responsible for it.
  • If your business is in a regulated area such as health, finance or law, you are responsible for checking that published claims meet the rules that apply to you.
  • We may decline to publish anything we believe is unlawful, misleading or harmful.

7. Ownership

Once you have paid for a month, everything we created for you in that month (pages, copy, fixes, and listings and accounts set up in your name) belongs to you and stays yours if you leave. We keep ownership of our own tools, software, methods, templates and know-how, and of anonymised, aggregated data that cannot identify you.

8. No guarantee of results

AI platforms (including ChatGPT, Gemini, Perplexity, Google AI Overviews and AI Mode, Microsoft Copilot, Grok, Claude and their successors), search engines and other websites decide what they show, and their answers change constantly.

  • We do not guarantee rankings, citations, mentions, traffic, inquiries or revenue, or that any content will be retrieved, cited or recommended by any AI platform.
  • Our service does not include paid placement or paid inclusion in AI answers.
  • Inaccurate statements made by AI platforms or third-party sites are not a defect in our service, though we will work to correct them where we can.
  • Visibility and value figures on your dashboard are measured from samples and your analytics, and are indicative.

We commit to doing the work in your plan, every month, and showing it on your dashboard.

9. Third-party sites

On the Scale plan we pitch publishers, set up listings and draft replies for community sites. Editors and platforms decide what they publish and may remove it later; we cannot guarantee placement or permanence. We never buy reviews, post from fake accounts or post on your behalf on Reddit or Quora; you post from your own account.

10. Confidentiality and publicity

Each of us keeps the other's non-public information confidential, uses it only for this agreement, and keeps it confidential for 2 years after the agreement ends. We will not name you as a client or publish your results in a way that identifies you without your written permission. We may describe results anonymously (for example, by industry and city).

11. Non-solicitation

During the agreement and for 12 months after, neither of us will directly hire or engage the other's staff who worked on your account without the other's written agreement.

12. Chargebacks

If you think a charge is wrong, contact us first at hello@strategi.is; we resolve billing errors quickly. Filing a chargeback without contacting us first is a breach of these terms, and we may pause the service while it is resolved.

13. Limitation of liability

To the extent the law allows:

  • Our total liability under these terms is limited to the fees you paid us in the 3 months before the event that caused the claim.
  • Neither of us is liable for indirect or consequential losses, including lost profits, lost business or lost data.
  • We are not liable for changes, outages or decisions by AI platforms, search engines, website hosts or other third parties.

Nothing in these terms limits liability that cannot be limited by law.

14. Ending the agreement

You may end this agreement by cancelling under section 4. We may end it with 30 days' written notice. Either of us may end it straight away if the other seriously breaches these terms and does not fix the breach within 10 days of written notice. We may also end it if payment is more than 30 days late, or if you ask us to publish unlawful or misleading content.

Sections 7, 8, 10, 11, 12, 13 and 17 survive the end of the agreement.

15. Events outside our control

Neither of us is responsible for delays caused by events outside our reasonable control, including outages or changes at AI platforms, search engines, hosting providers or payment providers.

16. Changes to these terms

We may update these terms and will email you at least 30 days before a material change takes effect. The version on strategi.is/terms on the date of your payment applies to that month.

17. Governing law and disputes

These terms are governed by the laws of India. We will first try to resolve any dispute by talking to you. If that fails, the courts of Bengaluru, Karnataka have exclusive jurisdiction. Any claim must be brought within 1 year of the event that caused it.

18. General

These terms, the pricing page and our policies are the whole agreement between us. If any part is found unenforceable, the rest still applies. Neither of us can transfer this agreement without the other's consent, except to a successor of the business.

19. Contact and grievances

AT AI Solutions Private Limited (Strategi), 20 Shanthappa Lane, Silver Jubilee Park Road, Nagartapete, Bengaluru, Karnataka 560002, India. Email: hello@strategi.is.

Grievance officer: Adnan Baig, Director, hello@strategi.is. We acknowledge every complaint within 24 hours, resolve most within 3 working days and resolve every complaint within 15 days.